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Support

 
Technical Support
 
North America, Central & South America   Europe, Africa, Middle East & Asia / Pacific  
Chelmsford, MA, USA
800-428-7588 (toll-free)
Phone: +1 978 967 1405
Fax: +1-978-256-0588
3d_hotline@mc.com  
  Bordeaux France

Phone: +33 (0) 556 13 37 71
Fax: +33 (0) 556 13 02 10
3d_hotline_europe@mc.com  
 

This service is available for users who benefit from a Maintenance Agreement. To subscribe to a Mercury Software Maintenance Agreement, please contact your Sales Representative.

View Terms and Conditions provided by the Mercury Software Maintenance Agreement (PDF)

 
 

 
 
Request License Passwords
 
Your software license is protected by a license key, so called a password, which you need to enter at installation time or at the first launch of your application.
To get your license key(s), please have your License # or your Purchase Order # as well as the MCS Computer ID which identifies the platform you want to install and run your software on.
Then please go through the links below to the online Password Request Form or please contact the license department according to your geography.
 
Online password request form for:    
>> Open Inventor   >> Avizo
 
 
North America, Central & South America   Europe, Africa, Middle East & Asia / Pacific  
Phone: +1 978 967 1405
Fax: +1 978 967 3236
3d_license@mc.com  
  Phone: +33 556 13 37 71
Fax: +33 556 13 02 10
3d_license_europe@mc.com  
 
 
 
 
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